INMA

YOUR REMODELING AGENT

I'm not a contractor. I'm your remodeling agent. You hire me to represent you the way you hire an insurance agent. I work for you, not the crew doing the work.

25 years in residential construction. I ran my own siding company in Spokane from 2018 to 2023, then watched too many homeowners get burned — first by the national companies taking 30-40% off the top, then by the cheapest-bid Craigslist race. So I built the thing that should have existed 20 years ago: vetted local crews, fair-market pricing, no kickbacks, no ad budget buried in your quote. My fee comes out of the contract price — deducted dollar-for-dollar, in front of you. Not added on top.

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📞 (509) 251-7792

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25+

Years in the Trades

20-30%

Less Than Nationals

100%

Vetted Local Crews

Meet Your Agent

Jake Bishop — Born & Raised in Spokane

I've been in residential construction since I was 15, learning the trade from my dad. Family man with four kids. I spent 14 years at McVay Brothers / Coeur d'Alene Window — the last 5 as their lead window installer. After that I ran Inland Exteriors LLC here in Spokane from 2018 to 2023, so I understand both the field work and the business side.

Covid hit us at the worst time, and an injury took me off the jobsite for good. I didn't want to leave the trades. So I built the thing that should have existed 20 years ago — a way for homeowners to get a real advocate without paying national-firm overhead or rolling the dice on the cheapest bid.

I know which Spokane crews do clean work and which ones cut corners — because I've worked alongside them. That's the difference between hoping for the best and having someone in your corner who's been there.

The Reality

You Don't Know Who
You're Really Hiring

The exterior remodeling industry has a trust problem. Here's what most homeowners don't find out until it's too late.

Two Bad Options. Until Now.

Option A: Hire a national company. They spend millions on ads and sales commissions, then subcontract the work to the same local crews you could hire direct. You're paying 30-40% for their overhead — not for better windows, better siding, or better installers.

Option B: Hire the cheapest guy off Craigslist, Facebook, or HomeAdvisor. In Washington a contractor's license costs a couple hundred bucks. That's enough to start a business — not enough to know how to run one. Every installer who sees his boss charge $5,000 and pay him $1,800 thinks he should go out on his own. Pure intent, but no understanding of overhead, margin, or operating capital. He starts your job, runs out of cash halfway through, and either asks for more money or disappears chasing a cash gig to make payroll. You get stuck.

That's why five bids on the same job come back at $12k, $14k, $17k, $20k, $22k and you have no idea why. That's the gap I fill.

Unlicensed contractors operate openly — they just don't advertise it. If they damage your home, you have no recourse.
National companies mark up identical products 30-40% to cover corporate overhead, national ad buys, and sales commissions.
No one is verifying insurance, bond status, or work history for you — unless you hire someone whose job it is to do exactly that.
When problems arise mid-project, you need someone with field experience making decisions on-site — not a call center reading a script.

The Relief

You Shouldn't Have to Do This Alone.

You call four contractors. Two never call back. One shows up late. One sends a salesperson. The bids come back at $12k, $14k, $17k, $20k, $22k — and you have no idea which is the real number, or which crew will actually finish the job.

I bring the market to you.

One conversation. One scope. One fair-market price — backed by my published Fair Market Report. No phone tag. No no-shows. No second-guessing the cheap guy at 11 PM.

The INMA Model

You Hire Me. I Represent You.

Think of INMA like a buyer's agent — but for remodeling. I don't work for the contractor. I work for you. My job is to protect your money, your timeline, and your property.

I Walk Your Project

I come out as an advocate, not a bidder. We walk the project together and I build a real scope — line by line. No vague "per contract" language. No "that's not included" surprises later.

I Price It and Deduct My Fee — In Front of You

I price the project to fair-market cost using my published Fair Market Report — every rate sourced from public cost data, so you can verify the math yourself before you sign anything. My 10% retainer comes out of the contract total dollar-for-dollar. If the job is $30,000 and my fee is $3,000, the contractor's price becomes $27,000. You watch it happen. I'm not marking anything up.

I Hand the Contractor a Sold Job

I shred my estimate. I give my contractor a uniform contract with his company name and UBI on it — already written at the reduced price, with my full material takeoff and scope attached. We all meet on site, you sign directly with him, and your material deposit goes straight to him. I never touch your construction money.

25 Years in the Field. In Your Corner.

I've been on roofs, behind walls, and under houses since I was 15. When I look at your project, I see what most salespeople can't — because I've done the work myself. I stay available through the entire job for communication, coordination, and quality checks. When it's done, you get a full closeout packet: signed contracts, workmanship warranty, and manufacturer warranties. All of it.

We've had buyer's agents for houses and agents for insurance for decades. There should have been one for remodeling a long time ago.

Get Your Free Assessment

My Commitment to You

What I Will Never Do.

If I lose your trust, I don't have a business. These aren't policies — they're the whole point.

Own a crew.

My job is to advocate for you, not protect a payroll. The moment I own a crew, I have a conflict of interest.

Mark up materials.

The price I give you is the price the contractor honors. No hidden margin added on top by me.

Sell your information.

Your name, number, and project details stay with me. No lead marketplaces, no referral kickbacks, no eight contractors calling you tomorrow.

Hide what I charge.

My fee is 10% of the fair-market value I prepare for your project. Every rate in my Fair Market Report comes from published cost sources you can look up yourself — so the number isn't "trust me," it's math you can verify.

Take kickbacks from suppliers.

I recommend products based on performance and fit for your project. Not because someone's paying me to.

Touch your construction money.

Your deposit and final payment go directly to the contractor. I never hold, collect, or disburse construction funds. Ever.

See the Difference

National Company vs. INMA

Same products. Same distributors. Same local crews doing the actual work. The only difference is who's taking a cut — and how big that cut is.

Where Your Money Actually Goes

When you hire a national remodeling company, a significant portion of your payment goes to corporate overhead, national advertising, and sales commissions. The contractor who actually does the work? They see a fraction of what you paid.

INMA eliminates that waste. You get the same products from the same distributors, installed by vetted local professionals — with direct communication, faster scheduling, and a significantly better price.

Bring us any national company's estimate. We'll show you what that project should actually cost.

National Companies

INMA

Call center support

Direct to your advocate

30-40% corporate markup

No overhead markup

Assigned random crew

Best contractor for the job

Weeks to schedule

Faster scheduling

Decisions made off-site

On-site project management

Your money leaves Spokane

100% stays local

Got a National Firm Quote?

Upload it. I'll walk you through it.

Same products. Same distributors. Same local crews. Upload what a national firm quoted you and I'll walk you through it line by line against my Fair Market Report — every rate sourced from public cost data you can verify yourself. I can very often reduce these projects by around 20%. Free review. No obligation.

Upload Your Quote Text it to me

Takes 30 seconds. We respond same day with a line-by-line comparison.

What We Coordinate

Exterior Remodeling,
Done Right

Four core services — each managed by INMA and executed by vetted local contractors with verified credentials.

Siding

James Hardie ColorPlus fiber cement, vinyl, and engineered wood siding. Same product the nationals sell — same distributors, same 15-year color warranty — without the corporate markup.

View recent siding work Try Hardie Designer Browse Hardie Products

Windows

Energy-efficient window replacement with low-E glass and argon fills. We use thermal imaging to pinpoint exactly where your home is losing energy — no guesswork, no upselling. Locally manufactured right here in the Inland Northwest by Coeur d'Alene Window.

Full disclosure: I spent 14 years installing these windows for McVay Brothers — the last 5 as their lead installer. I know every series they build and every detail that matters on a Spokane install.

View recent window work See Coeur d'Alene Window's Recent Builds Apply for Avista Window Rebates

Doors

Entry doors, patio doors, and storm doors — insulated, properly sealed, and built to handle Spokane's weather. Eliminates drafts and cuts energy waste.

View recent door work

Exterior Painting

Professional prep, premium paint, and meticulous detail work. We deliver finishes that protect and perform through Spokane's winters — not the cheapest bid, the right bid.

View recent paint work

DIY Assistance

Want to do it yourself? I'll walk you through the process step by step — from material lists and product selection to on-call guidance when you hit a snag. 25 years of field knowledge in your corner, without the full project cost.

Learn more →Text Us

Preventive Care

Your Car Gets Serviced.
Your Home Should Too.

Spring is the #1 time hidden winter damage turns into expensive repairs. That small roof leak has been sitting under snow and ice for 4 months. That cracked caulk? Water has been getting in since November.

Seasonal Home Tune-Up

$750

Roof — visual inspection, seal exposed nails, photo documentation
Exterior — inspect siding, doors, windows, caulking. Re-seal where needed
Gutters — clean up to 150 linear feet
Thermal Scan — full walk-through with thermal camera. See exactly where you're losing money on heating and cooling
Window washing available upon request

You walk away with a full written report on the remaining lifespan of your roof, siding, windows, paint, and door seals — plus written estimates on anything that needs attention. Estimates valid 60 days.

Ask about chimney flashing

It's the most common leak source we see — almost always because a roofer in a hurry reused the old flashing. We cut grooves and replace galvanized step flashing with solid steel pans that seal it permanently. Chimneys leak frequently. Don't wait for the ceiling stain.

Play the game. See what Spokane throws at your home.

Win and get 10% off your Tune-Up. One shot per day.

Play to Win 10% Off

Book a Tune-Up — $750

Stop Paying to Heat the Outdoors

Your Avista Bill Has Nearly
Doubled Since 2019.

Electric is up 94%. Gas is projected up 114% by 2030. That's not a prediction — it's already happening. The smartest move isn't arguing your utility bill — it's using less energy.

	2019	2026	2030 Est.	Increase
Electric	$81.59/mo	$121.46/mo	$157.94/mo	+94%
Natural Gas	$47.79/mo	-	$102.46/mo	+114%

The biggest source of wasted energy in most Spokane homes isn't your furnace. It's your envelope — old windows, aluminum frames, and uninsulated walls bleeding heat every hour of every winter night.

A single-pane window loses heat 75% faster than a modern ENERGY STAR vinyl double-pane. Aluminum frames are worse — aluminum conducts heat over 1,000× faster than vinyl. If you have frost or condensation pooling on your sills in January, your frames are near exterior temperature inside your house. You're paying for that every month.

New vinyl windows with low-E glass and argon fill cut that loss dramatically. Avista pays up to $225 per window in rebates on contractor-installed ENERGY STAR units — and their Energy Smart Loan lets you finance the rest at 7.5% APR with zero down, paid back on your monthly Avista bill.

Free Thermal Imaging Scan

We use thermal imaging to pinpoint exactly where your home is losing energy. Infrared scans reveal hidden heat transfer through walls, windows, doors, and gaps invisible to the naked eye.

High-performance windows with low-E glass and argon fills

Proper air sealing around all openings — the #1 overlooked source of energy waste

Thermal imaging report included with every estimate

Quick Window Test

Hold a lighter or flashlight up to your window glass. You should see 3 or 4 reflections. If one has a metallic green or pink tint, that's your low-E coating working. If they all look the same, your windows don't have low-E and you're losing energy every day.

Not ready for a full project? Book a standalone thermal imaging report — detailed walk-through with written findings so you can see exactly where your home is losing energy.

📸 Book Thermal Imaging Report — $150

Put Money Back in Your Pocket

Available Rebates

Utility rebates can dramatically offset the cost of energy-efficient upgrades. We handle the paperwork for you.

Apply for Avista Window Rebates

Window Rebates

U-Factor .29 to .23 (contractor installed)$180/window

U-Factor .22 or below (contractor installed)$225/window

U-Factor .29 to .23 (DIY)$90/window

U-Factor .22 or below (DIY)$112/window

Door Rebates

Sliding glass door .29-.23 (contractor)$480/door

Sliding glass door .22 or below (contractor)$600/door

Exterior door R-5 or ENERGY STAR$100/door

Contractor installs qualify for higher rebatesWe handle paperwork

Free Expert Assessment

From the Hip

Tell us what you're thinking and what you want to spend. We'll give you a straight, honest take — is your budget realistic? What should you watch out for? Then we'll match you with the right vetted contractor for your goals.

No sales pitch. No runaround. Just 25+ years of field experience, working for you.

Submit your project details — what you want done, your budget, your timeline.

Get an expert opinion — we'll tell you honestly if your budget works and what to expect.

We find your match — the right local contractor for your specific project and budget.

Tell us about your project

We'll respond within 24 hours with an honest assessment.

Your Name

Phone

Property Address

What are you looking to do?

Siding Windows Doors Painting

Your Budget

Approx. Sq Footage

Anything else we should know?

⚡ Faster response

Your info stays with us. We don't sell data or share your details.

We're on it.

Jake will review your project and get back to you within 24 hours with an honest assessment and recommendations.

YOUR REMODELING AGENT

25+

20-30%